Ensenada’s 911 Line Drops the Ball

If calling 911 in Ensenada lately has felt like shouting into the void, you’re not imagining it.

The FGEBC (Baja California’s State Attorney General’s Office) confirmed on Thursday that the 911 emergency line is having technical issues. Calls may not go through, and if they do, don’t expect the usual speedy response.

The Citizen Security Secretariat says it’s working with C5 command centers to fix it. But until then, they suggest using the “911 Móvil BC” app. Here’s the catch: that app has a lovely 3.0 out of 5 stars on the App Store. So… good luck.

For now, authorities advise calling local emergency numbers directly if the line fails. And yes, they’re thanking you for your patience while they figure this mess out.

We hope nobody has to test this system in a real crisis, because a dropped emergency call and a buggy backup app isn’t exactly a confidence booster.

☎️ One job. Just one job.

Stay with Gringo Gazette North—because we answer when others don’t.

Luisa Rosas-Hernández

Luisa Rosas-Hernández is a writer for the Gringo Gazette North, where she covers Baja’s wine scene, good eats, and public safety—with a healthy dose of wit and no bad news allowed. By day, she’s a health researcher recognized by Mexico’s National System of Researchers (SNI), and by night, she handles the Gazette’s finances and dabbles in social media—making sure the numbers add up and the posts pop. When she’s not chasing stories or crunching data, you’ll likely find her in the Valle enjoying a glass of red (or a crisp white with oysters)… for research purposes, of course.

See Full Bio